At Rafinz Aurlux, every order is handled with the utmost care to ensure your luxury experience begins the moment you shop with us.
Elegant Deliveries, Sometimes in Parts
To ensure you receive your items at the earliest, your order may arrive in separate parcels. Each parcel will have its own unique tracking link for your convenience.
At Rafinz Aurlux, every order is handled with the utmost care to ensure your luxury experience begins the moment you shop with us.
One Destination per Order
For multiple addresses, we invite you to place separate orders, allowing us to give each delivery our signature attention to detail.
Direct-to-Door Service
All purchases made online are shipped directly to your doorstep for your comfort and ease.
Estimated Delivery
Orders are typically processed within 1–2 business days. Delivery times may vary depending on your location, and you’ll receive real-time tracking updates once your items ship.
Signature Packaging
Every Rafinz Aurlux piece is presented in our signature packaging—crafted for elegance, protection, and sustainability.
True-to-Life Presentation
We take great care to capture the beauty of our pieces. However, variations in lighting or device settings may cause slight differences in color or appearance.
Availability & Alternatives
In rare cases, an item may become unavailable after purchase. Should this happen, our Client Care team will promptly contact you to offer a suitable alternative or a full refund.
Client Care
Our Client Care team is always here to assist with any shipping inquiries or special delivery requests.
Because luxury isn’t just what you wear it’s the way it arrivesv